No. 01 A better way to run your HOA

Your board, accountable and in control.

Today: your HOA website, set up for your association, with your board in control of what goes on it. Coming: the board's posting screen, deadline reminders, request tracking, and violation and late-dues letters (Complete plan, reservations open). Pricing on request. Anything legal goes to your attorney.

For HOA boards of about 15 to 150 homes in the Houston area, self-managed or working with a manager.

Book a free 30-minute call See the sample site
Screenshot of the sample website for the fictional Pecan Hollow HOA: its home page, showing the next board meeting notice and buttons to see the next meeting or find a document.
The sample site for the fictional Pecan Hollow HOA. See what it covers

HOAgenius is not a law firm and does not give legal advice. Our templates are not a substitute for the advice of an attorney.

Keeping your manager? See Alongside

Notice of regular board meeting Sample

Tuesday, November 17, 2026
7:00 PM · Clubhouse & video call

Post and email by Wed, Nov 11 · 7:00 PM (144 hours).

14days: 08hrs: 00min: 00sec
  1. Drafted
  2. Approved
  3. Posted
  4. Emailed
  5. Logged
Sample meeting, live countdown. The map pins, and the Emailed and Logged steps on the notice, show Coming features. Rule: Tex. Prop. Code §209.0051(e)(2); a special meeting needs 72 hours. Photo: a Houston subdivision from above, by Jose Losada on Unsplash.

Keeping your manager? See Alongside

Sample HOA website

The documents library.

Sample: the documents library page of the fictional Pecan Hollow HOA website, with pool rules, approved minutes and budgets
Sample The documents library on the sample HOA website (fictional Pecan Hollow HOA).
What it coversThe docket.

What it covers

The docket.

The paperwork a small HOA board deals with, and where HOAgenius fits. Items marked Coming aren't available yet. Your board stays in control of what goes on your site. Board posting screen: Coming. Your attorney handles anything legal.

  1. 01

    Coming · Complete plan, reservations open

    Inspections & violations, end to end

    A board member, volunteer, or ACC (architectural control committee) member walks the neighborhood with a checklist your board approves, logging photos and notes. HOAgenius tools will help your board with the rest: courtesy letters, formal notices, cure-period tracking, re-inspection reminders, the hearing process, and the hand-off to your attorney if it's contested. Your board approves and sends.

    • Inspection rounds on a schedule, logged with photos by date and address
    • A checklist your board approves
    • The board reviews the findings before any letter goes out
    • Fines only by board vote, at an open, noticed board meeting

    Follow one violation, start to finish

    §209.006 · §209.007

  2. 02

    Late dues: reminders & payment-plan information Coming

    Complete plan, reservations open. Friendly reminders and payment-plan information, based on the guidelines your board adopted, drafted for your board to approve and send in your association's name. Formal collection notices and accounts that need more go to your HOA's attorney or a licensed collector.

    §209.0062 · §209.0063 · §209.0064

  3. 03

    Meeting notices & minutes, tracked on your calendar Coming

    Your board drafts and approves the notice and stays in control of what goes on your HOA website. Coming: the board's posting screen, an owner email your board sends to registered owners, a calendar that counts back from the 144-hour (regular) and 72-hour (special) deadlines, owner election and vote notices on the calendar too (10 to 60 days before a vote at an owners' meeting, or at least 20 days before the ballot deadline, Tex. Prop. Code §209.0056), a proof-of-notice log, and minutes drafts your secretary edits and approves.

    §209.0051 · §209.0056

  4. 04

    Records requests & resale certificates Coming

    Coming: records-request and resale-certificate tracking with business-day counts, so your board can see what's due. Response and certificate drafts come with Complete (reservations open). Today, the sample site's records-request page shows owners how to ask and the 10th-business-day date.

    §209.005 · §207.003

  5. 05

    Your website & deadline calendar

    An HOA website for posting your recorded dedicatory instruments online (Tex. Prop. Code §207.006). Coming: the board's editing screen, one calendar for the annual meeting, elections and management-certificate updates with reminders before each date, and a link-and-button kit for boards keeping their own site. Your HOA always owns its domain. See the sample site.

    §207.006 · §209.004

What we never do

  • Give legal advice
  • File liens
  • Foreclose
  • Sue anyone
  • Take a cut of collections
  • Hold association money

Those belong to your board and your HOA's attorney. Here's how the hand-off works.

Inspections & violations · ComingOne violation, start to finish.

Inspections & violations

One violation, start to finish.

Coming with Complete (reservations open). Your neighbor with the checklist does the walking. HOAgenius tools guide the follow-up after it, step by step; your board approves and sends. Letters use templates your association's attorney has reviewed and approved. Until they have, no formal notices go out. Your board makes every call that matters.

  1. 01

    Spotted

    On an inspection round, or reported by a homeowner to the board.

    Walker or owner
  2. 02

    Logged with a photo

    Date, address, photo and notes go into the violation log.

    HOAgenius
  3. 03

    Board reviews the findings

    Nothing is mailed until the board decides which items get a letter.

    Board
  4. 04

    Courtesy letter

    A friendly first letter, drafted from a template, approved and sent by the board, and logged.

    Board
  5. 05

    Formal §209 notice

    Still not fixed? A formal notice from a template your association's attorney has reviewed and approved, covering what Tex. Prop. Code §209.006 lists: the violation, any amount due, a cure date when the violation can be cured, the owner's right to request a hearing within 30 days, and the notice for owners on active military duty. Your board approves it and sends it by certified mail; the receipt is logged.

    Board
  6. 06

    Cure period tracked

    The cure date goes on the calendar, with reminders to the board before it arrives.

    HOAgenius
  7. 07

    Re-inspection

    Your walker gets a reminder to re-check that address. The new photo closes the item or moves it forward.

    Walker
  8. 08

    Hearing request handled

    If the owner asks for a hearing before the board (§209.007), it's logged, the board sets the date and sends the notice, and the file is put together.

    Board
  9. 09

    Fines only by board vote

    We never set or charge a fine on our own. Fines are voted only at an open board meeting with notice to owners, under your adopted fine policy, and never if the owner cures in time. The vote goes in the record.

    Board
  10. 10

    Contested? To your attorney.

    If the owner disputes it, threatens to sue, or the hearing turns contentious, the letters stop and your attorney gets the whole file. See the hand-off.

    Attorney
When a lawyer steps inIt gets flagged. Your attorney handles it.

When a lawyer steps in

It gets flagged. Your attorney handles it.

The moment something turns legal, it goes to your HOA's own attorney. With Complete (Coming), the file goes with it, already in order.

What gets flagged

  • An owner disputes a violation or a balance
  • Liens and foreclosure
  • Lawsuits, or the threat of one
  • Formal collection notices, and accounts that need more than reminders
  • Hearings that turn contentious
  • Any question about what the law or your documents mean

Transmittal Sample

To
The association's attorney
From
The board (prepared in HOAgenius)
Re
1412 Pecan Hollow Dr. · contested violation

Enclosed

  • Violation log & inspection photos
  • Courtesy letter & §209 notice, with mailing receipts
  • Owner emails & hearing request
  • Board decisions, with dates
  1. It pauses. No more letters go out on that file.
  2. The board is told. The president sees the flag.
  3. The file is ready. Letters, photos, dates and history, in one packet the board gives its attorney.
  4. Your attorney takes it. The record stays in your board's file.

HOAgenius is not a law firm. We don't give legal advice or represent your association. Letters go out in your association's name and use templates your association's attorney has reviewed and approved. Until they have, no formal notices go out. Each template says it is not a substitute for the advice of an attorney. Formal collection notices go to your attorney or a licensed collector. We don't buy debts, take a cut of what's collected, file liens, foreclose or sue. Your board approves every letter before it goes out.

How does HOAgenius compare with a management company?HOAgenius vs. a traditional management company

How does HOAgenius compare with a management company?

HOAgenius vs. a traditional management company

An honest side-by-side, including what we don't do and what's still Coming. Your board keeps the final say and the records. Happy with your manager? See Alongside.

Traditional full-service company HOAgenius

How you pay

Typically a monthly fee per home ("per door"), often with a monthly minimum for small communities.1

Pricing on request: a written proposal built around your community's size. Larger communities: see pricing.

On-site inspections

Drive-by inspections are typically part of the service.

Not us A board member or volunteer does the walk-around with a checklist your board approves. Our follow-up after it is Coming (Complete).

Violation letters

Typically sent by the manager under the management agreement.

Coming Courtesy letter, formal §209 notice, cure tracking, re-inspection and hearings (Complete). The board approves each letter.

Late dues

Typically reminders and collection steps, per the agreement.

Coming Reminders and payment-plan information (Complete), drafted for your board to approve and send in your association's name. Formal collection notices and accounts that need more go to your HOA's attorney or a licensed collector.

Who decides

Depends on what your management agreement delegates.

The board, every time. Nothing goes out in your association's name without a yes.

Your records

Depends on the management agreement.

Owned by the association, ready for the next board. Export tool: Coming.

Resale certificates

Often handled by the manager, for a fee Texas law caps.2

Coming Drafts on a business-day calendar (Complete) so your board can deliver by the Texas deadline (10 business days, starting once the request and the requester's authority are verified). Meeting the legal deadline remains the association's responsibility.

Legal advice

Legal matters typically go to the HOA's attorney.

Not us No legal advice. Legal matters go to your HOA's attorney, flagged early, with the whole file attached.

Holding or moving funds

Often manages the association's accounts and pays its bills, per the agreement.

Not us We never hold your money, sign on your accounts, or approve payments. Your board approves and releases every payment.

On-site work

Site visits and vendor meetings are often included.

Not us Your board still meets the pool company and the tree crew.

  1. 1 What management companies charge depends on the company and the contract. Ask your manager for your actual fees.
  2. 2 Texas caps the resale-certificate fee and the update fee (Tex. Prop. Code §207.003(c)).

The honest bottom line

If you need someone on site every week, keep your manager, and keep your own copy with Alongside. If what you're paying for is letters, notices and follow-up, talk with us about what's available today and what's Coming, with your board in charge.

Talk it through on a free call
Already have a manager?Keep your manager. Keep your own copy.

Already have a manager?

Keep your manager. Keep your own copy.

HOAgenius Alongside works with your management company, not around it. Coming: your board's own copy of its records and its own deadline calendar.

  • Your board's own copy of its records, organized by the record types in the Texas retention rule (Tex. Prop. Code §209.005(m)) and kept in a folder your association owns. Coming
  • A deadline calendar for the Texas paperwork your board owns: meeting notices, records requests, resale timelines and contract dates. Coming
  • Board-side notice templates your board edits and approves, for the tasks your board keeps. Coming
  • We start with your management contract and set up tools only for the tasks your board keeps, so nothing gets done twice.

Board keeps a task like resale certificates or violation letters? Ask on your call which tools cover it. We don't contact your manager or your homeowners. Questions about the contract go to your HOA's attorney.

Ask about Alongside

Task split Sample

Read from your management contract, with your board

  • Violation letters & dues remindersStays with your manager
  • Official records & owner records requestsStays with your manager
  • Meeting notices postedStays with your manager
  • Resale certificatesStays with your manager
  • The board's own copy of its records ComingHOAgenius
  • Deadline calendar & reminders ComingHOAgenius
  • Board-side notice drafts for board approval ComingHOAgenius
  • What the board asked the manager for, and when ComingHOAgenius
Sample only. Your split depends on your management contract.
The proof: Texas deadlinesA volunteer job with legal deadlines.

The proof: Texas deadlines

A volunteer job with legal deadlines.

Texas gives homeowners real rights and gives HOA boards real paperwork. Whoever runs your HOA has to beat these clocks. Coming: a board calendar that tracks each one, with a log of when each step happened.

  1. 01

    144hours

    Notice before a regular board meeting

    Post it (on common property or your website) and email every owner with a registered email at least 144 hours before a regular meeting. A special meeting needs at least 72 hours. Mailed notice instead: 10 to 60 days ahead.

    Tex. Prop. Code §209.0051(e)(2)

  2. 02

    10business days

    To answer an owner's records request

    An owner can ask to inspect or get copies of the association's books and records. The 10 business days start when the owner's certified-mail request arrives. The association can extend by written notice, to a date up to 15 business days later.

    Tex. Prop. Code §209.005

  3. 03

    10business days

    To deliver a resale certificate

    When a home sells, the title company asks for a resale certificate. A Texas HOA must deliver it by the 10th business day after a valid written request; updates are due in 7 business days.

    Tex. Prop. Code §207.003

  4. 04

    30days, then 7

    After officers or addresses change

    Record an amended management certificate within 30 days after the association learns of a change, then file it electronically with TREC within 7 days of filing it for recording. Meanwhile, the files are in a former treasurer's garage.

    Tex. Prop. Code §209.004

General information in plain English, not legal advice. Your association's attorney can confirm what applies to you.

A week in the life of a board secretaryOne notice, start to finish.

A week in the life of a board secretary

One notice, start to finish.

Here's how a regular meeting notice will work once the board's posting screen and owner email launch (both Coming). Your board drafts and approves. Scroll through it.

  1. Mon · 9:12 AM

    Your secretary starts the notice.

    "Regular meeting next Tuesday at 7, clubhouse and video. Budget draft and pool contract." Typed into the board's posting screen (Coming).

  2. Mon · 3:40 PM

    The draft takes shape.

    The date, time, place, agenda and video-access details §209.0051 lists. It goes to the board for review.

  3. Tue · 5:48 PM

    Your board approves it.

    Want a change? Edit the draft. Nothing goes out until the board says yes.

  4. Tue · 6:12 PM

    Your board posts it on your website (Coming).

    On the meetings page, where owners already look, with the agenda attached.

  5. Tue · 6:14 PM

    Owner email ready for the board to send.

    Coming: your board sends it to every owner who registered an email, and the send record is saved.

  6. Tue · 6:15 PM

    Logged, with time stamps.

    Coming: a copy of the notice and when it was posted and sent go into your proof-of-notice log.

  7. Next Tue · 7:00 PM

    The meeting happens, on the record.

    Posted and emailed 168 hours ahead (the §209.0051(e)(2) minimum for a regular meeting is 144). Afterward, your secretary edits and approves the minutes draft (Coming).

Your board, accountable and in control.Your board stays in control. Nothing goes out without the board's yes.

Who it's forSmall Houston-area associations.
A sunny residential street in Houston: two-story brick homes, green lawns, tall pines and a car in a driveway
Houston, Texas. Photo by Kenny Perez on Unsplash.

Who it's for

Small Houston-area associations.

A good fit if your association…

  • Is an HOA (property owners' association). Condo association? Texas condo rules differ, so ask us.
  • Has roughly 15 to 150 homes
  • Is run by volunteers, or works with a management company
  • Or keeps its manager and wants the board's own copy of its records and deadlines (Alongside)
  • Has a board member, volunteer or ACC member willing to walk the neighborhood with a checklist

Serving Harris, Fort Bend, Montgomery, Brazoria, and Galveston counties.

Probably not a fit if you need…

  • A manager on site to meet vendors and oversee projects
  • Someone to make the board's decisions for it
  • Full bookkeeping, tax returns or audits (that's a bookkeeper or CPA)
  • Legal advice (that's your association's attorney)

For those, keep a management company, a CPA or your attorney. We're happy to point you in the right direction.

Sample HOA websiteMeet Pecan Hollow.It doesn't exist. Your website could look like it.

Sample HOA website

Meet Pecan Hollow.It doesn't exist. Your website could look like it.

A fictional 112-home neighborhood we built to show the kind of HOA website an association can have: news, meetings with posted notices, a searchable documents library, a records-request page, and the board's contacts, all on one fast, phone-friendly site.

Home page of the fictional Pecan Hollow HOA sample website, showing the next board meeting, neighborhood news, upcoming meetings and recent documents
  • Meetings & noticesEach meeting shows its agenda and a sample notice record.
  • Documents libraryPool rules, approved minutes and budgets, searchable by keyword. On a real site, the board also posts its governing documents.
  • Records requestsExplains how owners ask (by certified mail), and shows the 10th-business-day date or the extension date.
  • "Last updated" stampOwners can see the site is current.

See a sample HOA website

Easy to keep current Coming

Coming: add an announcement with no code and no web designer.

A simple editing screen for your board is in testing and isn't live yet. Your board will sign in, type a headline, pick a date and click Publish, and the site updates. The same screen will post a meeting notice, upload a PDF to the documents library, or edit a page. Your board will approve and post.

  1. Sign in to your association's editing screen
  2. Click New announcement, New meeting or New document
  3. Fill in the plain-English form and see a live preview
  4. Click Publish. The site rebuilds in moments

Built on free, open-source tools. Your content is stored as ordinary files your association owns, so you're never locked in.

The board editing screen for the sample site: a form for a new announcement on the left and a live preview on the right
Coming: the board editing screen (test version, sample site), posting a new announcement.
How it worksThree steps. Your board stays in charge.

How it works

Three steps. Your board stays in charge.

  1. A free conversation

    A 30-minute call with your board president or secretary. We learn how your association runs today.

  2. Setup, with your approval

    Your board sends us the documents it wants on its site. We load them once at setup, and nothing goes public until your board approves it. We never change what your documents say. Please send only documents meant for owners, and leave out owner names, account balances and violation records. We use your documents only to set up your site, and we delete our working copies once setup is done. When the board posting screen arrives (Coming), your board posts its own updates. Coming: notice templates and your deadline calendar.

  3. Your board stays in control

    Your board decides what goes on its site. We load documents once at setup. After that, posting new notices and documents needs the board posting screen (Coming). Also Coming: request tracking and reminders. Anything legal goes to your attorney.

Pricing

Three plans. Pricing on request.

Founding pilots are open now. Items marked Coming aren't available yet. Complete is taking reservations.

We'll send your board a written proposal built around your community's size and needs.

Billed to the association. More than 150 homes? See larger communities below.

Already paying a management company? Put their quote next to our written proposal.

Keep your manager

Alongside

Works with your management company, not around it. Coming: your board's own copy of its records and its own deadline calendar.

Pricing on request

Written proposal on request

  • We start with your management contract and set up tools only for the tasks your board keeps
  • Your board's own copy of its records, organized by the record types in the Texas retention rule (Tex. Prop. Code §209.005(m)), in a folder your association owns Coming
  • A deadline calendar for the Texas paperwork your board owns: meeting notices, records requests, resale timelines and contract dates Coming
  • Board-side notice templates your board edits and approves Coming
  • A log of what the board asked your manager for, and when it arrived Coming
  • Website: a full HOAgenius site if your manager doesn't run one. A link-and-button kit for your current site is Coming

Board keeps a task like resale certificates or violation letters? Ask on your call which tools cover it.

Ask about Alongside

Your board in charge

Essentials

Your HOA website, with your board in control of what goes on it. Board posting screen: Coming. For boards that do their own enforcement.

Pricing on request

Written proposal on request

  • An HOA website set up for your association
  • The board's editing screen, or keep your site and add a link-and-button kit Coming
  • Meeting notices your board drafts and approves, an owner email your board sends to registered owners, and the 144-hour (regular) and 72-hour (special) deadlines on your calendar Coming
  • Proof-of-notice log with a time-stamped copy of every notice Coming
  • Annual deadline calendar with reminders Coming
  • Management-certificate update reminders after elections or changes Coming
  • Records-request and resale-certificate tracking with business-day reminders Coming
  • Support through the contact form on this site
Ask about Essentials

Your board, with more tools

Complete Coming

Coming: tools for the violation process, letters, notices, records and resale certificates. Your board approves and sends.

Pricing on request

Written proposal on request

Reservations open. Complete starts once our secure storage for owner records is ready. Reserving is free and doesn't commit you to anything. We'll contact you before it starts, and you can decide then. Price confirmed when it starts.

  • Everything in Essentials, plus:
  • Board posting screen for notices and documents on your website Coming
  • Inspection photos and notes logged by date and address
  • Violation letters: courtesy letter, formal §209 notice, cure tracking, re-inspection reminders and hearing requests
  • Late-dues reminders and payment-plan information, drafted for your board to approve and send. Formal collection notices go to your attorney or a licensed collector
  • Tools to draft minutes, records responses and resale certificates
  • Legal matters flagged and handed to your attorney with the full file

The dues portal and phone line are Coming, with no launch date yet. Neither is available today.

Reserve a Complete spot

Larger communities · 151–500 homes

151 to 500 homes, and over 500: custom proposal on request. Setup is quoted in your proposal.

SetupOn request

Every plan. Your board sends us the documents it wants on its site. We load them once at setup, and nothing goes public until your board approves it. Coming: letter templates, the inspection checklist and your deadline calendar. Setup is quoted in your proposal. Your own attorney's review, if you want one, is billed by them.

Resale certificateComing

Resale-certificate drafts come with Complete (reservations open). The Texas 10-business-day window starts once the request and the requester's authority are verified. Meeting the legal deadline remains the association's responsibility.

Founding pilots · first 3 associations

Free 90-day pilot.

Our first 3 founding associations get a free 90-day pilot with no setup fee and no payment details needed. Nothing is billed during the pilot, and it doesn't turn into a paid plan on its own. A short written pilot agreement states the price after the pilot; see our terms. The dues portal, request routing, phone line and checklist app are Coming, with no launch date yet. Founding associations get the first chance to try them when they launch. We'll say so here when the 3 spots are filled.

Not included in any plan: legal advice or attorney fees, liens, foreclosure, lawsuits, formal collection notices, collection-agency work, county recording fees, or postage for certified or mailed letters. HOAgenius is not a law firm and does not give legal advice. Letters use templates your association's attorney has reviewed and approved. Until they have, no formal notices go out. Each template carries the line “not a substitute for the advice of an attorney.” Anything legal goes to that attorney, and their fees are billed by them. Your HOA always owns its domain.

I served on an HOA board, so I know how much paperwork lands on volunteers. HOAgenius is built so your board stays accountable and in control.

— Andrew, former HOA board member
How we workYour board stays in charge. Always.

How we work

Your board stays in charge. Always.

  1. The board approves everything

    No violation letter, dues reminder, fine, notice, minutes or records reply goes out in your association's name without board approval.

  2. Legal goes to your attorney

    We're not a law firm. Letters go out in your association's name and use templates your association's attorney has reviewed and approved. Until they have, no formal notices go out. Each template says it is not a substitute for the advice of an attorney. Formal collection notices go to your attorney or a licensed collector. We don't buy debts, take a cut of what's collected, file liens, foreclose or sue. Disputes go to your association's attorney.

  3. Your money and records are yours

    We never hold association money. Records and the site's content are owned by the association, and your domain stays in the HOA's name. Export tool: Coming.

  4. Owner privacy

    We never post owners' emails, phone numbers, balances, or violation history. We don't sell your information. We share it only with your board, the service providers that run the service, or when the law requires it. See our privacy policy.

QuestionsStraight answers.

Questions

Straight answers.

Don't see yours? Ask us on a free call.

Are you a management company?

Not in the usual sense. We don't run your association, hold or handle its money, sign on its accounts, approve payments, manage vendors or make decisions for the board. We provide software and HOA website tools that your board directs and approves. Texas law defines "management company" broadly, as anyone contracted to provide "management or administrative services" on behalf of an association (Tex. Prop. Code §209.002(5-a)), so depending on what your board asks us to do, that definition may include us. Your HOA's attorney can tell you how it applies, including who belongs on your management certificate (§209.004). Your board and its attorney stay responsible for decisions.

How is HOAgenius different from a management company?

HOAgenius gives your board an HOA website today, with request tracking, reminders and board posting tools Coming. Your board stays in control of what goes on its site, approves and releases every payment, and has a board member or volunteer do any walk-around. Anything legal goes to your HOA's attorney. Thinking about a change? Check your current management contract for its notice and transition terms.

Who does the inspections?

Someone from your community: a board member, a volunteer, or a member of your ACC (architectural control committee). They walk the neighborhood with a checklist your board approves and log photos and notes by address. With Complete (Coming, reservations open), the board reviews the findings, and templates help draft the letters, notices, cure tracking, re-inspection reminders and hearing steps for the board to approve.

How do violation letters work?
Coming · Complete plan

A courtesy letter first. If it isn't fixed, a formal written notice drafted from templates your association's attorney has reviewed and approved for the §209.006 notice steps, which include the owner's chance to cure, the right to request a hearing, and the notice for owners on active military duty (§209.007). Until they have, no formal notices go out. HOAgenius tracks the cure date, reminds your walker to re-inspect, and logs hearing requests for the board. The board approves every letter, and fines are voted only at an open board meeting with notice to owners. If the owner contests it, it goes to your attorney. See the full sequence.

Can you handle late dues?
Coming · Complete plan

Late dues: reminders and payment-plan information, drafted for your board to approve and send in your association's name. Formal collection notices and accounts that need more go to your HOA's attorney or a licensed collector. Payment-plan information follows the guidelines your board adopted (§209.0062). We don't buy debts, take a cut of what's collected, file liens, foreclose or sue.

How will the HOA phone line work?
Coming

Owners will call one HOA number, and an AI receptionist will take the message and send it to the right board member or ACC member, with the voicemail and a typed transcript by email. When it launches, callers will be told at the start that they're talking with an AI and that the call is recorded. Questions about money, violations or anything legal will always go to a board member, never an automatic answer. This line isn't for emergencies: call 911 or the utility.

Do we have to leave our management company?

No. Alongside is for boards that keep their manager. Coming: your board's own copy of its records and its own deadline calendar. We start with your management contract and set up tools only for the tasks your board keeps. See how Alongside works.

Will this step on our management company's toes?

It shouldn't. We start by reading your management contract with you. Anything your manager handles stays with them. The board's own copy and calendar (Coming) stay with the board, and we don't contact your manager or homeowners.

We have a management company now. How does switching work?

Start with your management agreement: it says how much notice the company needs and how records come back to the association. Your attorney can review it with you. Your board sends us the documents it wants on its site, we load them once at setup, and nothing goes public until your board approves it. Our Coming board tools are built to keep anything from falling through the gap. Not ready to switch? Alongside works with your manager.

Are you lawyers?

No. We're not a law firm, and we don't give legal advice. We provide the website and tools your board uses; drafting help and deadline tracking are Coming. We don't interpret your governing documents or tell you whether something is legally sufficient. For legal questions, your board should talk with its own attorney.

Does our board keep control?

Yes. Nothing goes out in your association's name without board approval: no violation letter, dues reminder, fine, notice, minutes, or reply to a records request. Your board can see everything posted on its site, and the records belong to your association.

Can our board update the website ourselves?

Not yet. A board editing screen (sign in, fill in a form, click Publish) is Coming; it's in testing and isn't live. When it launches, your board will approve and post its own announcements, meeting notices and documents. See the editing screen.

What does it cost?

Pricing is available on request. We'll send your board a written proposal built around your community's size and needs. Attorney fees, county recording fees and postage for certified or mailed letters are separate. See plan details.

How long does setup take?

It depends, mostly on how organized your documents are and how quickly your board can review the website before it goes live. We don't promise a date up front. After our first call and a look at your documents, we'll give you an honest estimate.

We already have a website. What happens to it?

Your choice. We can set up an HOA website for your association (the board's editing screen is Coming). If you'd rather keep your own site, a link-and-button kit to add to it is Coming. Either way, your HOA always owns its domain: it stays in the association's name, and we never register it in ours.

Who sees our records?

Only the people who need to. The public website shows what your board chooses to publish, such as governing documents, adopted policies, meeting notices, and approved minutes. We never post owners' email addresses, phone numbers, account balances, violation history or call recordings. Your records belong to the association, ready for the next board. Export tool: Coming. We don't sell your information. We share it only with your board, the service providers that run the service, or when the law requires it. See our privacy policy.

Does Texas require our HOA to have a website?

For property owners' associations with at least 60 lots, or any that have contracted with a management company, yes. Section 207.006 requires the current recorded dedicatory instruments to be available on a website. Smaller associations aren't required to have one, but a website also lets you meet the board-meeting notice rules by posting online and emailing owners (§209.0051). An HOAgenius site gives your association a place for those documents and your meeting notices (board posting screen: Coming). Your HOA's attorney can confirm what applies to your association.

Talk with us

Let's see what would help your board.

Tell us a little about your association. We'll get back to you to set up a free 30-minute call. No pressure and no obligation.

  • PhoneCall (346) 683-2070
  • WhereHouston area, TexasHarris, Fort Bend, Montgomery, Brazoria & Galveston counties

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Please don't include owners' personal information or confidential association records in this form. We'll use your details only to respond. See our privacy policy.